Privacy Policy – Singhal Hardware

At Singhal Hardware, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, purchase products, or interact with us. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information from our customers and visitors:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you place an order.

  • Non-Personal Information: Browser type, device information, IP address, and browsing activity to improve user experience.

  • Communication Data: Information you provide when contacting us through email, phone, or our website forms.

2. How We Use Your Information

The information we collect is used to:

  • Process and deliver your orders efficiently.

  • Provide customer support and respond to inquiries.

  • Improve our products, services, and website functionality.

  • Send updates, offers, and promotions (only if you opt-in).

  • Ensure website security and prevent fraudulent activities.

3. Sharing of Information

We value your trust and do not sell, rent, or trade your personal information. However, we may share information in the following cases:

  • Service Providers: With trusted third parties who assist in order processing, shipping, and payment gateways.

  • Legal Requirements: When required by law, regulation, or legal process to disclose information.

  • Business Transactions: In case of mergers, acquisitions, or transfer of assets, customer information may be part of the transaction.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking tools to:

  • Enhance website performance and usability.

  • Remember your preferences and shopping cart details.

  • Collect insights on browsing behavior to improve services.

You can manage or disable cookies through your browser settings, but certain features of the site may not function properly without them.

5. Data Security

We use industry-standard security measures to protect your personal information against unauthorized access, loss, or misuse. While we take every precaution, please note that no method of online transmission or storage is 100% secure.

6. Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or outdated data.

  • Request deletion of your personal data, subject to legal or transactional obligations.

  • Opt out of receiving promotional communications at any time.

7. Third-Party Links

Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their policies before providing any personal information.

8. Children’s Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal data from children. If we discover such information has been collected, we will delete it promptly.

9. Changes to This Privacy Policy

Singhal Hardware reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated “Last Revised” date. We encourage you to review this policy periodically.